Zoom launches Docs and AI for whiteboarding at Zoomtopia

Zoom has kicked off its Zoomtopia annual event, unveiling new platform innovations underpinned by powerful AI capabilities to help streamline the workday through effective communication and collaboration tools.

Zoom’s new breakthrough product, Zoom Docs, is designed to be a next-gen way of collaborating, built from the ground up with AI at its core. Zoom Docs is a flexible, modular workspace that tightly integrates with Zoom and third-party apps, making it easy for teams and individuals to create, collaborate, manage projects, and stay organised.

Zoom Docs includes traditional document capabilities, as well as wikis and drag-and-drop content blocks for tables, charts, and images. Zoom Docs users can also leverage its AI-powered functionality to populate docs with content from Zoom Meetings to inform and jumpstart creation, generate content with Zoom AI Companion, summarises content quickly, easily search documents, and more. Zoom Docs is scheduled to be generally available in 2024.

A recently announced Zoom AI Companion, the company’s generative AI digital assistant, debuted a new Whiteboard capability and is expanding to new industry customers with the introduction of Meeting and Team Chat summarisation capabilities to Zoom higher education and healthcare customers. And, unlike other similar offerings that cost $30 or more per user per month, AI Companion is included at no additional cost for paid users on eligible accounts.

Zoom AI Companion helps users catch up on already-in-progress meeting discussions, summarise long chat threads, compose emails in Zoom Mail, and so much more. Now, AI Companion can also help generate ideas on a digital whiteboard and organise them into categories, so teams can get to work faster.

Zoom also unveiled further platform innovations to enhance hybrid, remote and in-office work including:

• Access to the employee engagement and communications solutions Workivo in the zoom desktop client in the coming weeks
• A new wayfinding feature that will be added next year to workspace reservation that provides a map to a reserved seat and allows users to review their path on a mobile device when they are in an unfamiliar office location.
• New presence indicators and location information with My Office View in Huddles, so users know when the colleagues they collaborate closely with are in a virtual huddle or in the physical office. This is scheduled to be available in 2024.
• Zoom has also streamlined the pre-meeting process with products like Calendar, Mail, Team Chat and most recently Zoom Scheduler. With the latest features available in Room Schedule, users can incorporate single-use booking links to maintain control of their calendar, add customised booking page logos to offer a consistent brand experience, and add multiple account support so that users can check availability across multiple accounts like their work and personal calendars. Coming soon, users will be able to incorporate unique schedules of availability per host so users do not have to block calendars for different teams or regions, delegate support so that executive assistants or other support members can book for others and integrate Salesforce with Scheduler to seamlessly link meeting records from Zoom Scheduler in Salesforce automatically.