Zoom AI Companion passes one million meeting summaries

Zoom AI Companion, which is being used by more than 125,000 accounts less than two months after its launch, has generated more than a million meeting summaries.

Users of Zoom Video Communications’ generative AI assistant can now utilise its in-meeting questions capability in seven new languages. A further 32 will be introduced next month.

Based on feedback from users, the meeting summaries facility now features a shorter synopsis, as well as a full overview.

Next month, AI Companion will be upgraded to provide users with meeting coach capabilities, beginning with speech analytics in Smart Recordings. Speech analytics will include the meeting host’s talk-listen ratio, talk speed and speech fillers, so that hosts can glean valuable insights into how they engage with meeting participants.

AI Companion will become available in Zoom Events, with chat compose capabilities for lobby chats and assistance with composing emails for registration, marketing and ticketing communications.

Zoom will also introduce an optional control for customers to specify that AI Companion capabilities for their organisation use only the Zoom large-language model.

Smita Hashim, Zoom’s chief product officer, said: “Providing the best value to our customers across our platform is core to our mission, which is why we made AI Companion available at no additional cost, and we continue to introduce new AI capabilities at Zoom speed, so more of our customers can get the most out of Zoom’s AI innovations.

“Our unique federated approach allows us to dynamically utilise different models, helping to reduce AI overhead costs and provide broad access to generative AI.”