Jabra joins with LSE for behavioural research into meetings

A joint study found major benefits from the use of professional technology in meeting rooms and by remote participants, with call clarity up 27% and perceived input quality up 47%.

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Jabra has unveiled a behavioural research study that found that professional video technology makes a real difference in meetings.

The research, carried out in partnership with the London Schools of Economics, found that call clarity increased 27% and input quality was perceived to improve by 47% with professional technology. This led to 16% more trust.

In addition, the use of professional technology for the meeting rooms itself and for remote participants, produced a 56% boost in contribution quality for remote attendees. Call clarity improved by 18% among remote workers, while meeting room participants rated remote users 32% higher in expressiveness.

To find out, how much technology is impacting our behaviour in meetings and our ability to collaborate effectively, Jabra worked with the Behavourial Lab at the London School of Economics and Political Science (LSE). The joint study, ‘Meeting Great Expectations: Behaviour, Emotion and Trust’, sought to understand the biopsychological impacts of the technology we use in our day-to-day work, and how it affects collaboration and inclusion in meetings.

Commenting on the study, Holger Reisinger, senior vice-president at Jabra said, “High-quality technology has a profound impact on the effectiveness of remote collaboration. Our research demonstrates that when businesses invest in professional equipment for both in-room and remote participants, they can achieve remarkable improvements. These findings underscore the pivotal role of technology in optimising meeting experiences and fostering successful hybrid collaboration.”

Dr Simon Noyce, British chartered psychologist and lead project researcher said, “In today’s world of hybrid meetings, bridging the gap between in-person and remote collaboration has never been more important. Our aim is to encourage businesses to harness this technology to enable meaningful interactions that come as close as possible to the richness of face-to-face engagement.”

To find out more, visit https://www.jabra.com/lse.


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